Category Archives: Attention Economy

The ghost of Captain Jack Sparrow haunts CES

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Mashup is a Caribbean word, mateys

As the crowned heads of cyberspace met at the Consumer Electronics Show, the spectre of  content piracy,  aided and abetted by peer-to-peer (P2P) networking, cast a shadow of fear over the event.

“The volume of P2P which is dominated by illegal, uncopyrighted material is overwhelming and that clearly should not be an acceptable continuing status,” the general counsel of NBC Universal is quoted as saying in The Hollywood Reporter.

Reporter David Kaplan of the e-zine Paid Content touched on this same issue in a brief but informative report that contains many useful links to other sources in the battle that is brewing between mashup culture and corporate content.

In searching around this morning I also found an earlier article in the e-zine Ars Technica, reporting on a speech by the chief executive of NBC Universal. The title says it all: “Piracy is the new face of economic crime, and we’re losing.”

I recently wrote about a study by Nokia that suggested that, within a few year’s time, that a quarter of all entertainment “will have been created, edited and shared within their peer circle rather than coming out of traditional media groups.”

Aarrgh! Don’t you just hate it when industries go to war with their customers!

Understand Media? Not me. Lets get literate.

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The media watchword for kids, should be wonder, for grownups, wariness

A recent posting on media literacy drew a comment from Nick Pernisco, a communications instructor at Santa Monica college, who wrote:

“What media literacy can do to help the average person is to interpret other people’s ideas, as well as to formulate and sell your own ideas. If you understand messages, not just media messages, but messages in general, then you’ll be able to better construct your ideas for consumption by others. Check out my own media literacy blog at UnderstandMedia.com.”

I did just that and urge you to do the same if you are a teacher, especially of any communications disciple — journalism, marketing, public relations. I won’t take a lot of time to gush, but I strongly urge you to explore his site, which has links to teaching resources, as well as to other websites involved in teaching people how to evaluate what they see. Gee that sounds awfully nebulous. Let me try to make that concrete with an example from my life that connects to Understand Media.com.

On Sunday some old friends stopped by my house. They are a missionary family with sons the same age as ours and some years back we all became friends when this family of preachers, who do their thing in Brazil, were doing a sabbatical at an evangelical church not far from where I live. Alas, their boys, who were 6 to 14 when we first met in 1999, were not with them, and my wife and I wanted to see how much they had grown. So they whipped out a picture. “You’re not as tall as Samuel,” my wife said to our visitor, Janet, who appeared in the picture as tall as her 22-year-old son. Now switch gears to a Understand Media, where I was browsing this morning and spotted a cartoon meant to teach visual literacy to kids. The cartoon shows a Native American dad drawing a family portrait on birch bark. His son, looking at the picture, protests: “We all look the same size.”

A coincidence, perhaps, but one that surely made me smile because, as I sit here in my blogger’s bathrobe, wondering why I devote 90 minutes a day to this tomfoolery, one of the things I tell myself is that some of my ideas — such as thinking our kids and their kids will be less gullible than we because they will make as well as consme media — well it’s comforting to know that their are like-minded folks out there with greater technical capability and resources doing the same.

One last point. Wikipedia has a phenomal entry on media literacy: in some parts of the world this is called media education. Call it what you will, the Wikipedia entry will point to literacy resouces and thinkers on every continent and for every culture.

I’d better sign off before I start singing, “We shall overcome.” First off I’m still sitting here in my bathrobe and would only look and sound ridiculous. Plus I’ve a long day ahead and can’t afford to squander all my enthusiasm this early.

Nokia: entertainment, media now a circle game

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Does web culture create a virtuous cycle?

Web-enabled smart phones or PDAs are the emerging platform for digital culture, building on the foundation laid down by the desktop and notebook PC. With no stake in these legacy technologies, Nokia has been at the forefront of discerning the habits of the young mobile tech consumers who are leading this wave of wireless adoption. In December Nokia summarized the results of 9,000 intervierws with 16-35 year olds. Here is the lead paragraph:

“Up to a quarter of the entertainment consumed by people in five years time will have been created, edited and shared within their peer circle rather than coming out of traditional media groups. This phenomenon (has been) dubbed ‘Circular Entertainment’ “

I blogged about this study last month and today when I saw a re-release of the results through the Center for Media Reseach (which is a good, if late, filter that culls such reports from many sources) but I revive the story today with the same mix of skepticism and enthusiasm — plus an additional link that helps emphasize the significance of this finding.

My skepticism, last month and now, is how in the world one would put as figure (one-in four) on the concept of collaborative entertainment. I suspect the report writers had to concoct a number because percentages convey a certain authority. That’s OK because what strikes me is that Nokia is telling us that young people are not content to merely consume media. Many of them — whether one-in-four, five or three hardly matters — will alter, convert or create media products. And my hope and suspicision is that this act of creation or participation will create a more media literate and therefore less gullible citizenry. You know the saying: laws, media, you name it, is like sausage; it changes a person’s tastes to see what get stuffed into the sausage sleeve.

Ditto for media and politics. At least so I prefer to believe. This is the hope that I see in new media — that information and entertainment will not be, like mass media products, something handed down. Rather media will be something passed around and embossed or embued with some point of view of topspin that helps each flavor of the message find its audience.

In looking about this morning for a graphic that might represent the concept of circular collabotation I found the picture above on the web site of Steve Bosserman, a self-described agrarian populist from Kansas. That is remarkable because I consider myself an agrarian populist, though obviously by choice rather than birth given that I grew up in Brooklyn.

Bosserman’s graphic captures what I think to be the emerging cycle of information dissemination; ideas will get passed about and chewed on, the way dogs pass bones, until the darn thing is cracked open and exposed right down to the marrow. Collaborative media empower small teams of like-minded individuals. Toward what ends? Well, those are likely to be as varied as the range of individual inclinations. I’m not worried about what people are likely to do with their newfound power to put their stamp on imagery and ideas handed down from on high. As people build media products they will gain media literacy. And that must eventually make for a better informed citizenry. 

Blogito ergo, huh?

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MiniMediaGuy: Something to say, or just the need to say something? 

This blog debuted in January 2005 with a purpose in mind: to organize media producers into legal cooperatives to help them get better pay for creating content just as farmers have banded together to sell fruits, nuts and grains.

Alas, this idea has gathered no support. The Knight 21st Century Challenge and J-Lab, have rejected my pleas for grants. That is not surprising nor discouraging given how many apply relative to those few who are chosen. More demoralizing is the absence of attention to postings in which I have outlined the potential benefits of a media producers’ coop: group health insurance; a forum to meet collaborators; and an agent to negotiate better terms for independent media makers. (Here is a link to the first of three postings on that idea.)

So lately I’ve begun to wonder: Why have I spent roughly 90 minutes per workday writing upwards of 700 postings over the last three years?

It ain’t for the traffic. Awstats, the statistical package that comes with my WordPress installation, counted just under 105,000 unique visitors to MiniMediaGuy.org in 2007. While that’s roughly double the 50,036 visitors recorded in 2006, I’d have to draw 100,000 uniques per month to generate commerically meaningful traffic.

It also ain’t for the conversation, which is the mythic goal of blogging. WordPress has counted 310 comments over the last two years — versus 82,253 spams that were blocked by the filtering program, Askimet. That signal-to-noise ratio suggests that MiniMediaGuy.org is little more than a convenient place from which to advertise unwanted crap.

So why persist? Well, it must be obvious that I am stubborn to the point of contrariness and also posessed of a foolish pride that imagines I can both discern things not obvious to others and then persuade them to adopt, or consider, my views.  Given the aforementioned mathematical evidence it could be argued that I am also delusional.

I see MiniMediaGuy.org in a nobler light. I love to write.  Like the bus driver who takes car trips on weekends, I spend my spare time doing what I get paid to do at my day job. I find facts, discover patterns and link ideas in amusing or logical ways. What greater satisfaction is possible for a human being than to write?  Not eating. Not running a marathon. Not even hot sweaty sex. Those are animal pleasures. As humans we should set the bar higher. We should exercise that trait which makes us unique. Cogito ergo sum. More than four centuries have passed since Descartes coined that phrase but the truth remains. We think therefore we are. Writing is thought given shape. We are the first humans to have the ability to share our thoughts so effortlessly and easily on a global scale. To me the real question is why are there only 50 million bloggers when there are a billion people with Internet access? What is preventing the rest of the race from demonstrating their humanness in this simple way?

Of course I may hold writing in too high an esteem. The economy seems to be devaluing paid prose. Why pay when someone, somewhere, will post the content for free? Even my philosophical pretensions are undermined by writers of greater accomplishment. In his 1946 essay, “Why I Write,” George Orwell said “for all one knows that demon is simply the same instinct that makes a baby squall for attention.”

I think better of my efforts. I imagine myself among the cohort that is changing the world. Thousands upon millions of bloggers have begun to take media into their own hands. They’re learning how to uncover facts, correct falsehoods, tell stories and create communities for change. This gradual expansion of media power has the potential to extend democracy. I say potential because I do not believe in inevitability. Most people use the Internet as a gigantic juke box or vending machine. It is possible, perhaps even likely, that Web will mutate the couch potato into the two-legged sloth that gets its amusements not from the stationary television but from the mobile phone.

Nevertheless for stubbornness if nothing else I continue to believe that MiniMediaGuy.org contributes to some higher purpose. And when I am bitten by doubt – such as now, with little to show for three years of effort– what worries me inot Orwell’s baby remark. To me childishness is quitting the hike just because you can’t see over the hill. Instead, my worries revolve around something my dad used to say when I was a boy.

“Thomas,” he would tell me, “There are some people who have something to say, and some people who have to say something.”

And now he is dead and I don’t know whether he would consider me one of the former, or the latter or, more likely, a bit of both.

  

Browsers take food, consumer brands seriously

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Visits to consumer sites up 10 percent overall as some see traffic soar: why?

A Dec. 11 report from the web-tracking site comScore says traffic at consumer packaged goods CPG) sites rose 10 percent in 2007 compared to the same period a year earlier. The survey suggests that “the average visitor made 3.9 visits to sites within the CPG category, viewing 10.5 pages per visit, spending an average of 9 minutes per site visit.” Food sites dominated the listings.

That’s a fair amount of attention to devote to what strikes me as a pedestrian set of products. What accounts for the traffic? Presumably recipes, contests and special promitions but the comScore press release is silent on the why. In some cases it’s an easy guess. For instance, MyCokeRewards.com attracted nearly 9 million visitors, up from a negligible base the prior year, owing to visits from a contest that was cross-promoted with other media.

My interest has to do with how to draw traffic to an established site, with a pre-existing brand. And I want more than looksey-loosey visitors: I want visitors will leave registration information, or email accounts for followups. It is not at all clear from the comScore reports whether these visitors did any more than browse and depart.

I would be grateful if anyone know of a resource that ranks registered visitors to sites. It is NOT necessary that registrants pay for any service or good. I am simply trying to find out what constitutes success in terms of asking visitors to disclose their identity, and what tactics achieve these results. Thanks.

Pixels, unlike pizzas, can only be copied, not stolen, TechDirt tells MiniMediaGuy

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Did MiniMediaGuy put a false face on TechDirt’s pizza analogy?

(Editor’s note: The post below is from TechDirt founder Mike Masnick, writing to rebutt my critique of his essay on  copyright law. If you need more than Mike’s summary of the discussion to understand who-said-what, please read his original post and my retort. Let me note another comment briefly: Howard Owens told me Google News sells no ads around the content it scrapes, unlike Topix which is “trying to build (a) community around your content.” Hmnnn. Is Chris Tolles the evil-doer? Let me think about that. Meanwhile here is Mike Masnick, who wrote this as a comment to my posting. I will spotlight his thoughts here and now, and perhaps rely at a later date.) 

Thanks for the detailed response, though, I am (of course) going to disagree. First off, the analogy may not be perfect, but no analogy is perfect. And I have trouble believing it’s half-baked when I’ve been studying and researching these topics, both academically and professionally for over a decade. It is true that in the course of a single blog post I may simplify things, I don’t think that makes the concept half-baked. I apologize if I was unclear in making my point, however.

You wrote:

“That’s not what the piracy and copyright debates are all about. Copyright holders object when a consumer downloads their stuff without paying, just like the pizza maker would call the cops if the kids came by after school and grabbed some slices off the counter without paying. ”

But, I’m afraid your analogy is a lot more half-baked in that case than mine. In that case, the pizza shop is MISSING its pizzas. That’s quite different — and that’s the important point we’re making. Copying content is no different than copying a recipe or copying ideas. It’s copying. It’s not theft, because nothing is missing.

And, before you claim that the money that could be made selling the content is missing, that’s a red herring. It’s money that the seller failed to capture, which is a marketing problem, not a legal one. What happens when someone copies something is that the seller was unable to create the right conditions for the economic transaction to happen — but nothing is *lost*.

You wrote:

“It would be a felony if the new pizza maker went over to the first shop and stole cheese to lower his or her unit costs so as to put out the $7 pie.”

Again, that’s a case where a physical object is missing. Not so when content is copied.

You wrote:

“This would be analogous to using printed or multimedia material in a resale product without royalty or commission.”

Nope. That’s different. Again, there’s a very important distinction between scarce goods and infinite goods. I recognize that it’s not necessarily easy to think in those terms, but the more you look at the differences between scarce goods and infinite goods, the clearer this becomes. Using content without a license is copying, it’s not theft. Nothing is missing.

That’s why I was actually quite careful with my pizza example. Nothing physical is stolen, but my opportunity to make money is, on the face of it, decreased. That’s the same thing that happened with the photograph or with any kind of content. It appears that your ability to make money has decreased, which leads to the upset reaction. But the reality is that if you adapt, adjust your business model and innovate, your ability to make money can increase… greatly.

You wrote:

“Let me use Mike’s pizza metaphor to explain. Web 2.0 media firms like Google are slaughtering old media firms like the one I work for (Hearst Corp.) in an entirely legal way.”

This statement bothers me — though I understand the reasoning behind it. The problem, though, isn’t that Google is “slaughtering” Hearst. It’s that Hearst failed to adapt to the changing market. It’s not fair to blame Google for providing a product people want.

You wrote:

“These Web 2.0 guys are scraping all the pizzas in the world — or at least the headline and iconic representation of the pizza under the ‘fair use’ codicil of copyright law — and then selling advertisement around these fair use pages. That has turned out to be an enormously profitable and perfectly legal way to make a new information business because it accomplishes something that was never before possible in the world of pizza — the search engines, in particular, put all the pizzas in the world in one nice little row, so you can sniff ‘em, poke, em, filch a little cheese off the top or whatever, before you decide which one to read or view.”

You left out one important point. They’re also putting that big row of pizzas in front of a MUCH bigger audience. That’s the key point that you seem to have skipped over in your analogy here. So, they’ve set up a situation where you can capture many more visitors (pizza eaters) and make money from them in more ways than before. For that you should be THANKING them. Yes, they are putting you up next to your competitors, but they’re introducing you to an audience who might never have found your otherwise. Your job, then, is to learn how to embrace that audience by innovating and doing things to make more of those people want to buy your pizza.

You wrote:

“What Mike did when he cooked up his pizza metaphor was to confuse several conundrums in the copyright debate:”

I don’t see what I confused, after reading your post a few times… but let’s see… you wrote:

“what is a fair price for a digital copy of “Honky Tonk Women,” now that the Stones have fully amortized their upfront creative costs”

I don’t understand this statement. I don’t know what the concept of “fair price” means. There is no “fair price” there is simply the price that the market sets… and the economics on that are pretty clear. The marginal cost sets the price, as it does in all competitive environments. There’s no reason to worry about “fair” pricing when you let the market set the price. You wrote:

“should mashup folks be allowed to use video or audio in the making of new creative works that are derivative or include some ‘cheese’ made elsewhere and under what terms and conditions, because the system already knows how to let one artist re-perform another’s song and put it on an album, or remake a movie; but how do we extend those legal arrangements when thousands and ultimately millions of people wanna become part-time or full-time pizza makers;”

Why do you need a legal arrangement for this? You are again falling back on the crutch of copyright, assuming that there needs to be a legal framework for this. If you get rid of copyright altogether, you’d be amazed at how quickly this would actually work itself out.

For a good example of how this works, look at the music industry in Jamaica. Musicians there create “riddims” that are then used by singers throughout the island to record their own songs on top of the riddims. By your thinking, those singers (and the producers who record those albums) should need to pay the riddim writers each time they use their riddims. But that’s not how it works. If a riddim is popular, that riddim writer is suddenly in demand for future writing and can make more money for the *next* riddim he writes, because singers will want to get their hands on it first. They’ll pay him for the next riddim… but then once it’s out, the riddim writer is better off having more and more people using that riddim publicly, because it builds up his own reputation for future deals.

In other words, no legal requirement is needed. What people recognize is all of your past work acts as a portfolio to get people to pay you more for your next work — and in that case you WANT people to create derivative works based on your work, because it only helps you out. It acts as free advertising for you… just as the Google Pizza Search Engine acts as free advertising for your Pizza shop.

You wrote:

“finally the issue closest to my heart, which is the failure of current copyright law, as foolish and extreme as it is in some regards, to protect at all the work of paid newsgatherers”

Well, there’s your problem. You’re thinking in terms of “protecting.” Protectionism hurts markets. It shrinks markets. There’s no getting around that… and you’re asking for protectionism for newsgatherers who, you wrote: “can spend weeks and months and millions putting together stories”

Which is meaningless after the fact.. but useful for pricing the next assignment. Again, past works become advertising for future works. You do a great investigative piece, then it’s worth a lot more to send you to do another one, and more people will be interested in that new work as well.

You wrote:

“when then get legally scraped onto a website where attention, the most valuable good in a media-saturated world, is extracted by a search firm that paid nothing to acquire that information and, so far as I am aware, broke no law and followed fair use custom in the creation of this convenient new service called aggregation.”

… again you leave out the most important point: “AND sends lots of folks who never would have seen that news in the first place TO YOUR SITE WHERE YOU CAN MAKE MONEY OFF OF THEM.”

It’s hard for me to understand your complaint here. You have a company advertising for you, sending people who would never otherwise know about you to you… and you’re complaining that they’re not paying you. That baffles me, frankly.

– ends guest blog by Mike Masnick of TechDirt.

TechDirt pizza metaphor on copyright is half-baked

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It ain’t kosher to steal and resell my pizza

TechDirt founder Mike Masnick had his heart in the right place when he wrote the blog post titled, “It’s time to wean ourselves off an unhealthy addiction to copyright.” (link)

But instead of using one of the many good arguments against the abuse and extension of copyright by corporate media, Mike makes a wrong-headed metaphor. To wit, he writes:

“If I opened up a restaurant selling pizzas for $10/pizza, that would be how I make my living. Now, let’s assume that someone else sees how successful my pizza place is and decides to ‘copy’ it and open his own pizza place down the street — selling identical pizzas for $7. Suddenly, I go out of business because ‘how I make my living’ is no longer sustainable.”

Wait a minute. That’s not what the piracy and copyright debates are all about. Copyright holders object when a consumer downloads their stuff without paying, just like the pizza maker would call the cops if the kids came by after school and grabbed some slices off the counter without paying. That would be a misdemeanor.

It would be a felony if the new pizza maker went over to the first shop and stole cheese to lower his or her unit costs so as to put out the $7 pie. This would be analogous to using printed or multimedia material in a resale product without royalty or commission.

But that is not, I think, the predominant problem facing print and broadcast information media. Let me use Mike’s pizza metaphor to explain. Web 2.0 media firms like Google are slaughtering old media firms like the one I work for (Hearst Corp.) in an entirely legal way. These Web 2.0 guys are scraping all the pizzas in the world — or at least the headline and iconic representation of the pizza under the “fair use” codicil of copyright law — and then selling advertisement around these fair use pages. That has turned out to be an enormously profitable and perfectly legal way to make a new information business because it accomplishes something that was never before possible in the world of pizza — the search engines, in particular, put all the pizzas in the world in one nice little row, so you can sniff ’em, poke, em, filch a little cheese off the top or whatever, before you decide which one to read or view. The advertising fee collected in this example is a legal and fair payment for the convenience of that comparison.

What Mike did when he cooked up his pizza metaphor was to confuse several conundrums in the copyright debate:

what is a fair price for a digital copy of “Honky Tonk Women,” now that the Stones have fully amortized their upfront creative costs (though I do worry about the recurring expense of silicone injections for Mick’s lips);

should mashup folks be allowed to use video or audio in the making of new creative works that are derivative or include some ‘cheese’ made elsewhere and under what terms and conditions, because the system already knows how to let one artist re-perform another’s song and put it on an album, or remake a movie; but how do we extend those legal arrangements when thousands and ultimately millions of people wanna become part-time or full-time pizza makers;

and finally the issue closest to my heart, which is the failure of current copyright law, as foolish and extreme as it is in some regards, to protect at all the work of paid newsgatherers, for instance, who can spend weeks and months and millions putting together stories — when then get legally scraped onto a website where attention, the most valuable good in a media-saturated world, is extracted by a search firm that paid nothing to acquire that information and, so far as I am aware, broke no law and followed fair use custom in the creation of this convenient new service called aggregation. (I have written about this before in the posting, Tin Cup.)